Explore Hero EMR through short video walkthroughs at your own pace.
24 walkthroughs, about 82 minutes end to end. Choose any video below and press play.
Eligibility before the visit, claims that submit themselves, ERAs that post on their own, and Billing Hero on denials, with professional billers supervising the rest.
Every patient whose medicines are running out in one worklist, with the chart beside it, automatic checks, EPCS for controlled refills, and refills your staff pend for you.
Your key numbers, every report, your own reports, sharing and alerts in one place, and one button that tells the front desk, and if you choose your waiting patients, that you are running late.
The patient's health risk assessment, vitals and screenings fill the visit before you start; finish by keyboard, mouse or dictation, and Hero codes exactly what you documented.
Patient identification, consent, care plans, monthly billing, and program monitoring — one connected APCM workflow.
Recurring memberships, cash pricing, and hybrid models — billing that fits how you actually charge.
Enroll patients, capture consent, connect devices, review readings and alerts, track time, and prepare RPM billing.
AI answering, call routing, staff softphones, appointment booking, telehealth configuration, and call analytics inside Hero.
A customizable practice website with domain setup, SEO, education, referrals, self-scheduling, and portal access built in.
Send post-visit feedback, route strong reviews to public profiles, flag concerns privately, and track every response.
Stage and review schedule changes, move appointments in bulk, and account for travel time before applying a new calendar.
Electronic prescribing including controlled substances, with PDMP checks built into the flow.
Route controlled prescriptions to a supervising physician for review, edits, and signing, with practice-level routing policies.
Charge capture, claim scrubbing, and denial workflows — from encounter to payment without a clearinghouse login.
AI shortcuts, voice editing, task management, mobile sync, and display controls — the small tools you use all day.
Watch a visit turn into a finished note: ambient transcription, AI drafting, and one-click sign-off.
The calendar, self-scheduling, reminders, and check-in flow that replace front-office busywork.
Messages, results, refills, and tasks in one queue — triage everything from a single screen.
Triage new patient messages automatically, forward a conversation with an internal note, and let a teammate work your whole inbox in place, including while you are away.
Receive, verify, triage, and send referrals with patient matching and automatic status updates for referring providers.
Order labs and imaging, connect outside providers, review trends and abnormal values, and release results to the portal.
What your patients see: intake, messaging, payments, and visit summaries on web and mobile.
Run a Spravato program in one place: chairs and check-in waves, the .spravato note block, a live two-hour monitoring timer, REMS forms filled in from the chart, authorizations, the kit order and billing follow-up.
Care gaps, outreach lists, and practice analytics that turn your chart data into follow-through.