If a machine can send results over your office network, Hero can take them. Hero Connect is one small Windows program on one computer in your office. It receives results from lab analyzers that speak ASTM or HL7, images from X-ray and other machines that send DICOM, and the DICOM or PDF files an ECG, spirometry or bone density computer saves. Hero then files them in the patient’s chart.
These are the connections Hero Connect speaks today. Most office machines use one of them, so a machine that isn’t on the list below can usually connect too.
The common lab-instrument standard (ASTM E1381/E1394, CLSI LIS1-A and LIS2-A2) over your office network. The analyzer connects to the Hero Connect computer on its own port.
HL7 result messages (ORU) over the office network (MLLP), with an encrypted connection (TLS) for machines that offer one, such as the LIAISON NES.
Images sent with DICOM C-STORE go to a DICOM receiver that Hero Connect installs and runs for you. A modality worklist lets the machine pick today’s patients from Hero instead of retyping them.
For machines that save exports to a folder on their computer, Hero Connect watches that folder and sends each new DICOM or PDF file to Hero. That covers most ECG, spirometry, Holter and bone density software.
Cellular blood pressure cuffs, scales, glucose meters, pulse oximeters, thermometers and peak flow meters from Tenovi send readings straight to the patient’s chart for remote patient monitoring. No office computer is involved.
Apps that speak FHIR can read a practice’s records through Hero’s SMART on FHIR API, including bulk export, once the practice allows it. See Apps & API.
Machines practices ask us about most, by type, with how each one sends results. Model names change often: if the manual for your model mentions an LIS or host interface, ASTM, HL7, DICOM, or saving results as PDF, it can almost certainly connect.
COVID-19, flu, RSV and strep PCR in the office. Results arrive with each target’s Detected or Not detected.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| GeneXpert Xpress (also GeneXpert Dx) | Cepheid | ASTM over the office network | Tests built in |
| LIAISON NES | DiaSorin | HL7 over the office network, encrypted (TLS) | Tests built in |
| cobas liat | Roche | HL7 over the office network, encrypted (TLS) | Standard connection |
| ID NOW | Abbott | ASTM or HL7 over Ethernet (choose ASTM or HL7 in its connectivity setup) | Standard connection |
| Spotfire System | bioMérieux (BioFire) | HL7 over the office network (choose its HL7 interface) | Standard connection |
| Solana | QuidelOrtho | HL7 over the office network | Standard connection |
| Savanna | QuidelOrtho | HL7 over Ethernet or Wi-Fi | Standard connection |
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| Sofia 2 | QuidelOrtho | ASTM over Ethernet or Wi-Fi (built in) | Standard connection |
| Sofia | QuidelOrtho | ASTM over Ethernet | Standard connection |
Each count arrives with its value, units, reference range and the analyzer’s high or low flag.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| XN-L series (XN-330, XN-430, XN-530, XN-350, XN-450, XN-550) | Sysmex | ASTM over its LAN port | Standard connection |
| DxH 500 series (DxH 500, DxH 520) | Beckman Coulter | ASTM over the office network | Standard connection |
| ABX Micros 60 and Micros ES60 | HORIBA | HL7 through HORIBA’s Lite DM software on a PC | Needs an option |
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| Afinion 2 | Abbott | ASTM or HL7 over the office network | Standard connection |
| DCA Vantage | Siemens Healthineers | ASTM over its Ethernet port | Standard connection |
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| CLINITEK Status Connect System | Siemens Healthineers | HL7 over Ethernet or Wi-Fi, through the CLINITEK Status Connector | Needs an option |
The acquisition console sends each image by DICOM, and can pick today’s patients from Hero’s modality worklist.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| DRX family (ImageView software) | Carestream | DICOM send and worklist | Standard connection |
| AeroDR and REGIUS (CS-7 console) | Konica Minolta | DICOM send and worklist | Standard connection |
| FDR D-EVO detectors (Console Advance) | Fujifilm | DICOM send and worklist | Standard connection |
| CXDI wireless detectors (CXDI Control Software) | Canon | DICOM send and worklist | Standard connection |
| VIVIX-S detectors (VXvue) | Vieworks | DICOM send and worklist | Standard connection |
| GXR series | DRGEM | DICOM send and worklist | Standard connection |
| DR 100, DR 400, DR 600 and DX-D (NX workstation) | Agfa | DICOM send; worklist and DX storage are NX options | Needs an option |
Many ultrasound systems sell DICOM as an option: ask for DICOM storage and modality worklist on the quote. Handheld scanners send from their app, so the phone or tablet has to be on the office network.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| LOGIQ e | GE HealthCare | DICOM send and worklist | Standard connection |
| LOGIQ P8, P9 and P10 | GE HealthCare | DICOM send and worklist | Standard connection |
| Voluson Expert 18, 20 and 22 | GE HealthCare | DICOM send and worklist | Standard connection |
| Venue, Venue Go and Venue Fit | GE HealthCare | DICOM send and worklist (a GE option) | Needs an option |
| Sonosite PX, LX, ZX, ST and MT | Fujifilm Sonosite | DICOM send and worklist | Standard connection |
| Sonosite Edge II and SII | Fujifilm Sonosite | DICOM send and worklist | Standard connection |
| Affiniti 30, 50 and 70 | Philips | DICOM send and worklist (Philips’ DICOM option) | Needs an option |
| Lumify handheld | Philips | DICOM send and worklist from the Lumify app on office Wi-Fi | Standard connection |
| TE5, TE7, TE9 and TE10 | Mindray | DICOM send and worklist (a Mindray option key) | Needs an option |
| M8, M9, M10 and M11 portable | Mindray | DICOM send and worklist (a Mindray option key) | Needs an option |
| DC-80A, DC-90 and DC-95 | Mindray | DICOM send and worklist (a Mindray option key) | Needs an option |
| HD3 wireless handheld | Clarius | DICOM send and worklist from the Clarius app (with a Clarius membership) | Needs an option |
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| Lunar Prodigy, iDXA and DPX (enCORE) | GE HealthCare | DICOM send and worklist | Standard connection |
| Horizon DXA (APEX) | Hologic | DICOM send and worklist (Hologic’s DICOM option) | Needs an option |
Reports sent as DICOM PDF open in Hero’s viewer. Hero keeps every file the machine sends, so the original can always be downloaded.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| CLARUS 500 and CLARUS 700 | ZEISS | DICOM send and worklist | Standard connection |
| CIRRUS HD-OCT 500, 5000 and 6000 | ZEISS | DICOM send and worklist; reports as DICOM PDF | Standard connection |
| Humphrey Field Analyzer 3 (HFA3) | ZEISS | DICOM PDF reports and worklist, or reports saved to a folder | Standard connection |
| TRC-NW400 retinal camera | Topcon | DICOM send and worklist | Standard connection |
| Maestro2 and DRI OCT Triton | Topcon | DICOM send and worklist through IMAGEnet 6 | Needs an option |
| California, Daytona and Monaco | Optos | DICOM send and worklist | Standard connection |
| SPECTRALIS | Heidelberg Engineering | DICOM send and worklist through HEYEX (DICOM interface option) | Needs an option |
Most ECG carts save a PDF report to a shared folder, or send a DICOM ECG that Hero shows as a tracing you can measure. Share the folder Hero Connect watches on the Hero Connect computer and point the cart’s export at it.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| CP 150 | Baxter (Welch Allyn) | PDF straight from the cart to a shared folder; DICOM ECG and worklist with its DICOM option | Standard connection |
| MAC 2000 | GE HealthCare | PDF from the cart to a shared folder (GE’s PDF and network options) | Needs an option |
| MAC VU360 | GE HealthCare | PDF from the cart to a shared folder | Standard connection |
| ELI 150c, ELI 250c and ELI 280 | Baxter (Welch Allyn, Mortara) | PDF to a folder, or DICOM ECG, through ELI Link on a PC | Needs an option |
| PageWriter TC30 and TC50 | Philips | DICOM ECG and worklist (Philips’ DICOM ECG option) | Needs an option |
| CARDIOVIT AT-102 G2 | SCHILLER | PDF to a folder through SCHILLER Link | Needs an option |
Spirometers run from PC software that saves each report as a PDF. Set it to save into the folder Hero Connect watches.
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| EasyOne Air (EasyOne Connect) | ndd Medical Technologies | PDF reports saved to a folder | Standard connection |
| Vyntus SPIRO (SentrySuite) | Vyaire Medical | PDF reports saved to a folder | Standard connection |
| Diagnostic Cardiology Suite spirometry | Baxter (Welch Allyn) | PDF reports saved to a folder | Standard connection |
| Spirobank II and Spirolab (MIR Spiro) | MIR | PDF or DICOM saved to a folder (MIR Spiro Platinum) | Needs an option |
| Machine | Maker | How it sends results | Status |
|---|---|---|---|
| H3+ Holter with HScribe | Baxter (Welch Allyn, Mortara) | PDF reports saved to a folder (HScribe report export) | Needs an option |
| DigiTrak XT (Philips Holter software) | Philips | PDF reports saved to a folder | Standard connection |
| AudioStar Pro audiometer (GSI Suite) | Grason-Stadler (GSI) | PDF reports saved to a folder by GSI Suite | Needs an option |
| MA 42 audiometer (MAICO Sessions) | MAICO | PDF reports saved to a folder by MAICO Sessions | Needs an option |
| simpleABI (ABI-400CL and others) | Newman Medical | PDF reports saved to a folder | Standard connection |
A practice administrator sets everything up from Hero. There is nothing to download by hand, no browser to leave open, and nothing opened to the internet.
Step-by-step guides in the provider manual: Office devices (Hero Connect), Lab machines and ECG & imaging files.
Look in its manual or settings for any of these. One is enough.
For a meter that shows a number on a screen, such as the HemoCue Hb 801 or LeadCare II, staff record the result with Hero’s point-of-care test entry and it lands in the Labs tab. Ask us about any other machine: many data managers can pass results on as HL7 or ASTM.
Hero Connect only connects out to Hero over an encrypted connection. Only machines on your office network can reach it.
If the internet drops, results wait on the computer and go to Hero when it’s back.
Hero files a lab result by itself only when the chart number matches one patient with a visit that day. Images can file themselves when they come from a worklist exam or match a chart number exactly, if the practice turns that on. Anything else waits for staff to file it.
See each computer and machine’s status, run a check or test a machine, and remove a computer, all from Admin → Office devices.
Yes. The GeneXpert Xpress (and GeneXpert Dx) sends results by ASTM to Hero Connect on an office computer. Hero recognizes the Xpert Xpress CoV-2/Flu/RSV plus, Xpert Xpress Strep A and Xpert Xpress MVP tests by name, files them on the patient’s visit by chart number and adds the billing code.
Yes, from any machine that sends DICOM. Hero Connect installs and runs a DICOM receiver (Orthanc) for each X-ray machine, and can serve a modality worklist so the technologist picks today’s patient instead of typing them. Images arrive in Hero’s device inbox and are filed to the chart.
HL7 v2 result messages (ORU^R01, ORU^R30 and R32, and OUL^R22) over TCP/IP with MLLP, with TLS encryption where the machine offers it, and ASTM E1381/E1394 (CLSI LIS1-A and LIS2-A2) over TCP/IP. Tests Hero doesn’t know yet still file under their own name with the machine’s value, units, range and flags.
No. Hero Connect is the interface. It only connects out to Hero over an encrypted connection, so nothing is opened to the internet, and it lets in only machines on your office network.
Set the machine or its PC software to save each report into a folder on the Hero Connect computer. Hero Connect sends every new PDF or DICOM file to Hero’s device inbox, where staff file it to the chart. DICOM ECGs open as tracings you can measure.
One Windows 10 or Windows 11 computer on the same network as your machines, on during clinic, with an address your router keeps fixed. One computer can serve all your machines.
Yes. Hero’s FHIR R4 API, with SMART on FHIR sign-in and bulk export, lets apps a practice approves read its records. Office machines send their results through Hero Connect.
Product names are trademarks of their owners. Listing a machine means it uses a connection Hero Connect supports; it doesn’t mean its maker endorses Hero. Some machines need the maker’s connectivity option or a service visit to turn the connection on.
Tell us what’s in your office and we’ll set it up with you.
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