Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
12 - Payer ID
3061
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes weeks
Plan your workflow
- Use 276/277 to check claim status, but do not treat it as a claim-submission channel.
- Run standard 270/271 eligibility and benefits checks; handle coordination-of-benefits information through a separate process.
- Complete payer enrollment before setting up ERA 835, and do not rely on electronic remittance before enrollment is complete.
- Submit 837P, 837I, and 837D claims through another payer-approved method because Hero EMR does not support those transactions.
- Plan EFT separately because this payer does not support EFT or combined ERA/EFT through Hero EMR.
Common questions
Can I submit claims electronically to this payer through Hero EMR?
No. Hero EMR does not support 837P, 837I, or 837D submission for this payer, so use a payer-approved method outside Hero EMR.
Can I check eligibility and benefits electronically?
Yes. Standard eligibility and benefits inquiries use 270/271, but coordination-of-benefits 271 is not supported.
Can I receive ERA 835 transactions for this payer?
Yes, after completing payer enrollment. Do not rely on electronic remittance in Hero EMR until enrollment is complete.
Does Hero EMR support EFT or combined ERA and EFT?
No. EFT and combined ERA/EFT are not available through Hero EMR for this payer.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo