What you can send electronically
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
8744
Plan the remaining billing work
- Send professional claims as 837P from Hero EMR, and review claim data before submission.
- Verify eligibility and benefits through an established alternate workflow because 270/271 transactions are unavailable.
- Use an alternate status-check process because electronic claim status, 276/277, is unavailable.
- Prepare a manual or alternate process for remittance and payment posting because ERA 835 and EFT are unavailable.
- Route institutional and dental claims through another system because 837I and 837D are unavailable.
Common questions
Is payer enrollment required to send professional claims?
No payer enrollment is required for the available 837P workflow. Professional claims can be sent immediately through Hero EMR.
Can I check eligibility and benefits in Hero EMR?
No. Eligibility and benefits transactions, 270/271, are not available for this payer, so use an alternate workflow before or during scheduling and check-in.
How will I receive this payer's ERA or EFT?
Hero EMR does not support ERA 835 or EFT for this payer. Use your established alternate process for remittance and payment handling.
Can I submit institutional or dental claims electronically?
Not through this payer connection. Institutional claims 837I and dental claims 837D are unavailable, so use another system or process for those claim types.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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