Transaction support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Enrollment required |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
10984 - Payer ID
1960 - Payer ID
4294 - Payer ID
ASRHLT - Payer ID
TLU02 - Also listed as ASR Benefits
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes hours
Workflow guidance
- Submit dental, institutional, and professional claims electronically using 837D, 837I, or 837P, and use 276/277 to check claim status.
- Use 270/271 for eligibility and benefits, but handle coordination-of-benefits information through another workflow.
- Complete payer enrollment before setting up EFT or ERA 835; plan for these as separate supported transactions because combined ERA/EFT is unavailable.
- When documentation is required, follow the payer's alternate process because 275 electronic attachments are unavailable.
Common questions
Can this payer accept 837D, 837I, and 837P claims electronically?
Yes. This payer supports dental (837D), institutional (837I), and professional (837P) claim transactions.
What electronic eligibility transactions does this payer support?
Eligibility and benefits inquiries and responses use 270/271 and are supported. Coordination-of-benefits 271 transactions are not available, so use another workflow for that information.
Is enrollment required for EFT and ERA?
Yes. EFT and ERA 835 are supported after the practice completes payer enrollment, and are not available through this payer before that step.
Can I send attachments electronically to this payer?
No. 275 electronic attachments are not available, so follow the payer's other process for required documentation.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo