Transaction support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Enrollment required |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Also listed as Blue Cross Blue Shield Pennsylvania BlueCard PAR Point Services (POS)
Coverage states
Pennsylvania.
Workflow guidance
- Complete payer enrollment before relying on electronic eligibility and benefits checks; use that workflow only after enrollment is active.
- Submit office and physician services as 837P professional claims; use another process for institutional or dental claims.
- Track claim status outside Hero EMR because 276/277 is unavailable; record follow-up results in your normal billing workflow.
- Plan another method for remittance and payment posting because ERA 835 and EFT are not available through Hero EMR.
Common questions
Can I submit 837P claims to this payer through Hero EMR?
Yes. Hero EMR supports electronic professional claims using the 837P transaction.
Are electronic eligibility and benefits checks available?
Yes, but only after the practice completes payer enrollment. Use the electronic eligibility workflow once enrollment is active.
Can Hero EMR submit institutional or dental claims?
No. Institutional claims (837I) and dental claims (837D) are not supported through Hero EMR.
Can I check claim status or receive ERA and EFT?
No. Claim status (276/277), ERA (835), EFT, and combined ERA/EFT transactions are not supported through Hero EMR.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo