Supported electronic transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Also listed as Blue Cross of Idaho FEP
Coverage states
Idaho.
Workflow for unsupported transactions
- Verify coverage and benefits through another workflow before services are provided; Hero EMR cannot send 270/271 transactions.
- Submit facility or institutional claims electronically as 837I; use another submission route for professional 837P or dental 837D claims.
- Check claim status outside Hero EMR because 276/277 transactions are not supported, and document follow-up results in your records.
- Plan an alternate process for remittance posting and payment reconciliation because ERA 835 and EFT are unavailable.
Common questions
Can I submit institutional claims electronically to this payer?
Yes. Hero EMR supports electronic institutional claims using the 837I transaction.
Does Hero EMR support eligibility checks for this payer?
No, eligibility and benefits transactions using 270/271 are not available through this connection. Use another workflow to verify coverage.
How can I check claim status for this payer?
Hero EMR does not support claim status transactions using 276/277. Check status through another available workflow.
Will I receive ERA or EFT through Hero EMR?
No, electronic remittance using 835 and electronic funds transfer are not available through this connection. Arrange an alternate process for remittance and payment handling.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo