Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
7840
Workflow considerations
- Route facility claims through 837I and professional claims through 837P; confirm the claim type before sending.
- Use 270/271 eligibility and benefits transactions before visits or billing when coverage information needs confirmation.
- Because 276/277 is unavailable, track claim progress through your established non-electronic follow-up process.
- Plan to post remittance and reconcile payments manually because ERA 835 and EFT are unavailable.
- Handle dental claims and coordination-of-benefits information through your established non-electronic workflow.
Common questions
Can I submit this payer claims electronically?
Yes. Institutional claims use 837I and professional claims use 837P, and both are available immediately in Hero EMR.
Does this payer support electronic eligibility verification?
Yes. The supported 270/271 flow covers eligibility and benefits, but it does not provide coordination-of-benefits transactions.
Can I check claim status electronically?
No. Claim status transactions 276/277 are not available for this payer, so use your established non-electronic follow-up process.
Can I receive ERA or EFT from this payer in Hero EMR?
No. ERA 835, EFT, and a combined ERA/EFT option are unavailable, so plan for manual remittance posting and payment reconciliation.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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