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Falling Colors

This payer supports electronic submission of institutional (837I) and professional (837P) claims through Hero EMR. The electronic workflow does not include eligibility and benefits, claim status, dental claims, electronic remittance, or electronic funds transfer, so your practice will need separate processes for those transactions.

Primary payer IDFCC20
Directory IDVICEI

Supported electronic transactions

TransactionStatus
Eligibility & benefits (270/271)Not supported
Claim status (276/277)Not supported
Professional claims (837P)Supported
Institutional claims (837I)Supported
Dental claims (837D)Not supported
Electronic remittance (ERA 835)Not supported
Electronic funds transfer (EFT)Not supported
ERA + EFT combinedNot supported
Coordination of benefits (271)Not supported
Attachments (275)Not supported

Other payer IDs and names

Plan around unsupported transactions

Common questions

Can I submit institutional and professional claims electronically to this payer?

Yes. Hero EMR supports institutional claims through 837I and professional claims through 837P for this payer.

Can Hero EMR check eligibility for this payer?

No, eligibility and benefits transactions using 270/271 are not supported. Verify coverage through a separate process before providing services.

Can I check this payer's claim status electronically?

No. Electronic claim-status transactions using 276/277 are not supported, so use a separate process to follow claim progress.

Does this payer support ERA or EFT through Hero EMR?

No. ERA, EFT, and the combined ERA and EFT option are not available, so remittance posting and payment reconciliation require another process.

Run this payer inside Hero EMR

Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.

See a demo

Payer connectivity data last synced 2026-05-26. Compiled by Hero EMR from its clearinghouse network, which is built on the Stedi public payer network. Support status can change; confirm during onboarding. Back to the payer directory.