Transaction support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Enrollment required |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
FDNYU - Also listed as Fire Department City New York World Trade Center Health Plan
Workflow considerations
- Submit 837I claims electronically without waiting for enrollment, and confirm each claim is institutional before sending.
- Complete payer enrollment before submitting 837P professional claims through Hero EMR.
- Confirm coverage using this payer’s available process outside Hero EMR because 270/271 eligibility transactions are unavailable.
- Track claim status through this payer’s available process outside Hero EMR because 276/277 transactions are unavailable.
- Plan for manual or external remittance and payment workflows because ERA, EFT, and combined ERA/EFT are unavailable.
Common questions
Can I submit institutional claims to this payer electronically?
Yes. 837I institutional claims are available immediately through Hero EMR.
Do I need enrollment to send professional claims to this payer?
Yes. 837P professional claims are supported after the practice completes payer enrollment.
Can Hero EMR check eligibility or claim status for this payer?
No. 270/271 eligibility and benefits and 276/277 claim status transactions are not available through Hero EMR for this payer.
Will I receive ERA or EFT for this payer?
No. ERA 835, EFT, and combined ERA/EFT transactions are not available electronically through Hero EMR for this payer.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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