Supported transactions and enrollment
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Enrollment required |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Enrollment required |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
IMGA0 - Also listed as Palmetto GBA (PGBA) - Georgia
Coverage states
Georgia.
Workflow when support is limited
- Complete payer enrollment before configuring institutional claims or eligibility workflows; do not use either workflow until enrollment is confirmed.
- Use your existing alternative to verify coverage before enrollment, then switch to the 270/271 workflow after enrollment is complete.
- Route professional, dental, and claim-status work through a separate process; Hero EMR does not support 837P, 837D, or 276/277 for this payer.
- Obtain remittance and payment information outside Hero EMR, because ERA/835, EFT, and combined ERA/EFT are not supported.
Common questions
Can I submit 837I institutional claims to this payer through Hero EMR?
Yes, but only after your practice completes the payer enrollment required for this transaction. It is not available for immediate use before enrollment is complete.
Does Hero EMR support eligibility checks for this payer?
Yes, 270/271 eligibility and benefits transactions are supported after payer enrollment. Until enrollment is complete, use your existing alternative verification workflow.
Can I send professional claims or check claim status electronically?
No. Professional claims (837P), dental claims (837D), and claim-status transactions (276/277) are not supported for this payer through Hero EMR.
Does this payer support ERA and EFT in Hero EMR?
No. Electronic remittance (ERA/835), electronic funds transfer (EFT), and combined ERA/EFT are not supported, so use a separate payment and remittance workflow.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo