Supported transactions and enrollment
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Enrollment required |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Enrollment required |
| Institutional claims (837I) | Enrollment required |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
2458 - Payer ID
SMUT0 - Payer ID
UTMCR - Also listed as Noridian (NHS) - Utah
- Also listed as Utah Medicare
Coverage states
Utah.
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes days
Plan the electronic workflow
- Complete payer enrollment before submitting 837P or 837I claims, sending 270 eligibility requests, or receiving 835 ERA transactions.
- Until enrollment is complete, use the payer's approved process for eligibility and benefits rather than treating Hero EMR as ready for 270/271.
- For claim follow-up, use the payer's approved alternative because 276/277 claim-status transactions are not supported.
- Arrange EFT separately: Hero EMR supports 835 ERA after enrollment, but not EFT or combined ERA/EFT.
- Send dental claims and attachments through another approved channel because 837D and 275 are unavailable.
Common questions
Can I submit professional and institutional claims electronically to this payer?
Yes. Hero EMR supports 837P and 837I after your practice completes payer enrollment.
Can I check eligibility and benefits electronically?
Standard 270/271 eligibility and benefits transactions are supported after enrollment. Coordination-of-benefits responses are not supported, so use another approved process for that need.
Does Hero EMR support ERA and EFT for this payer?
ERA through the 835 transaction is supported after payer enrollment. EFT and the combined ERA/EFT option are not supported.
Can I check claim status or send attachments electronically?
No. 276/277 claim-status transactions and 275 attachments are not available through Hero EMR, so use another approved channel.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo