Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
6750 - Payer ID
9662
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes weeks
Plan the workflow
- Use 837I for institutional billing and 837P for professional billing; confirm the claim type before transmission.
- Check eligibility through another approved channel before scheduling or submitting, because 270/271 is not supported here.
- Complete payer enrollment before expecting ERA/835 files; until then, plan a manual remittance workflow.
- Use a separate process for EFT, combined ERA and EFT, and claim-status checks because those transactions are not supported here.
Common questions
Can this payer receive 837I and 837P claims electronically?
Yes. This connection supports institutional claims in 837I format and professional claims in 837P format.
How do I receive an ERA from this payer?
ERA/835 is supported only after the practice completes the payer enrollment process. Until enrollment is complete, use your existing remittance workflow.
Can I check eligibility or claim status in Hero EMR?
No. Eligibility and benefits (270/271) and claim status (276/277) are not supported for this payer through this connection.
Does this connection support EFT or dental claims?
No. Dental claims (837D), EFT, and combined ERA plus EFT are unavailable, so use separate processes where needed.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo