Supported electronic transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
7714
Plan around unsupported transactions
- Send facility claims as 837I and clinician or professional claims as 837P; confirm the claim type before submission.
- Verify coverage and benefits through your existing non-EDI process before scheduling or billing.
- Track claim progress outside Hero EMR because electronic claim-status transactions are not supported.
- Plan for manual remittance posting and payment reconciliation because ERA and EFT are not available.
- Use another submission route for dental claims because 837D is not supported.
Common questions
Can I submit institutional and professional claims electronically to this payer?
Yes. Hero EMR supports institutional claims through 837I and professional claims through 837P for this payer.
Can Hero EMR check eligibility for this payer?
No, eligibility and benefits transactions using 270/271 are not supported. Verify coverage through a separate process before providing services.
Can I check this payer's claim status electronically?
No. Electronic claim-status transactions using 276/277 are not supported, so use a separate process to follow claim progress.
Does this payer support ERA or EFT through Hero EMR?
No. ERA, EFT, and the combined ERA and EFT option are not available, so remittance posting and payment reconciliation require another process.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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