Supported Transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Enrollment required |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
7707 - Payer ID
HTLFC - Payer ID
HTLFD - Also listed as New York Hotel Funds MHAP
- Also listed as New York Hotel Trades Council Employee Benefit Funds
Coverage states
New York.
Workflow Guidance
- Complete payer enrollment before submitting 837P professional claims through Hero EMR.
- Use Hero EMR’s available 270/271 workflow to check eligibility and benefits before visits or billing.
- Route claim-status follow-up through a separate process because 276/277 transactions are not supported for this payer.
- Use another workflow for institutional and dental claims; 837I and 837D are not available through Hero EMR.
- Plan separate remittance and payment procedures because ERA 835, EFT, and combined ERA/EFT are unavailable.
Common questions
Can I submit professional claims to this payer through Hero EMR?
Yes, 837P professional claims are supported, but the practice must complete payer enrollment before submitting them electronically.
Can I check eligibility and benefits electronically for this payer?
Yes. Eligibility and benefits are available through the 270/271 transaction workflow.
Can Hero EMR check claim status or send institutional or dental claims to this payer?
No. Claim status 276/277, institutional claims 837I, and dental claims 837D are not available for this payer.
Will I receive ERA or EFT through this payer connection?
No. ERA 835, EFT, and combined ERA/EFT transactions are not available, so use a separate process for remittance and payment information.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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