Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
TRIA1 - Also listed as PACE OF THE Triad
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes days
Workflow considerations
- Send each claim through the transaction matching its form: 837D for dental, 837I for institutional, or 837P for professional services.
- Complete payer enrollment before expecting ERA (835), and establish a separate remittance process while enrollment is pending.
- Use a separate workflow for eligibility and benefits because 270/271 transactions are unavailable through this payer connection.
- Track claims outside electronic 276/277 status transactions, and arrange separate processes for attachments, EFT, and coordination of benefits.
Common questions
Can I submit dental, institutional, and professional claims electronically to this payer?
Yes. Hero EMR supports 837D, 837I, and 837P claim submission for this payer.
Do I need payer enrollment to receive ERA?
Yes. ERA (835) is supported only after the practice completes payer enrollment.
Can I check eligibility or claim status electronically?
Not through this payer connection. Eligibility and benefits (270/271) and claim status (276/277) are unavailable.
Does this payer support EFT, combined ERA and EFT, attachments, or coordination of benefits?
No. EFT, combined ERA and EFT, coordination of benefits (271), and attachments (275) are not supported.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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