Electronic transaction support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Enrollment required |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
10375 - Payer ID
5441 - Payer ID
COIHS - Payer ID
PSHLTH - Also listed as PacificSource (Commercial)
- Also listed as PacificSource Health Plans
Coverage states
Idaho, Montana, Oregon, Washington.
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes weeks
Workflow guidance
- Send institutional claims as 837I and professional claims as 837P, confirming the claim type before transmission.
- Use 276/277 transactions to request and receive electronic claim status updates.
- Use 270/271 for eligibility and benefits checks, but do not expect coordination-of-benefits 271 information.
- Complete payer enrollment before setting up EFT deposits or ERA 835 posting in your workflow.
- For 837D, 275 attachments, combined ERA and EFT, or COB 271, arrange a separate process because these options are unavailable here.
Common questions
Can this payer receive claims and claim-status requests electronically?
Yes. Use 837I or 837P for claims and 276/277 for claim status.
Does this payer support electronic eligibility and benefits checks?
Yes, use 270/271 for eligibility and benefits. Coordination-of-benefits 271 information is not available through this connection.
Can I receive ERA and EFT electronically from this payer?
Yes, but payer enrollment must be completed first. After enrollment, ERA 835 and EFT are supported.
Which electronic transactions are unavailable for this payer?
This connection does not support dental claims 837D, coordination-of-benefits 271, or attachments 275. It also does not offer ERA and EFT as a combined transaction, although each is supported separately after enrollment.
Run this payer inside Hero EMR
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