Supported electronic transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
10637 - Payer ID
23342 - Payer ID
7717 - Payer ID
9658
Workflow guidance
- Submit 837P for professional services and 837I for institutional services; confirm the claim format before sending.
- Use 276 requests and review 277 responses for claim status instead of relying on unsupported electronic remittance.
- Verify coverage through the payer’s approved non-EMR process because 270/271 eligibility and benefits transactions are unavailable here.
- Plan manual or alternate workflows for remittance, EFT, dental claims, and coordination-of-benefits information; these transactions are not supported electronically.
Common questions
Which claim types can I submit electronically to this payer?
You can submit professional claims using 837P and institutional claims using 837I. Dental claims using 837D are not available through this connection.
Can I check this payer’s claim status electronically?
Yes. Claim-status support includes 276 requests and 277 responses.
Can I verify eligibility and benefits through Hero EMR?
No. Eligibility and benefits transactions using 270/271 are not available through this connection, so use another workflow for coverage verification.
Can I receive ERA or EFT from this payer through the connection?
No. ERA 835, EFT, and combined ERA/EFT support are unavailable, so use another process for remittance and payment information.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo