Supported payer transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
5842
Plan the remaining workflows
- Select 837P for professional services and 837I for institutional billing before submitting the claim.
- Verify patient eligibility through a separate payer workflow because 270/271 transactions are not available in Hero EMR.
- Use another process to check claim status because 276/277 transactions are not supported.
- Plan separate remittance and payment-posting procedures because ERA, EFT, and combined ERA/EFT are unavailable.
- Submit dental claims through a separate process because 837D is not supported.
Common questions
Can I submit both professional and institutional claims to this payer electronically?
Yes. Hero EMR supports professional claims through 837P and institutional claims through 837I, without a payer-enrollment step.
Can Hero EMR verify eligibility for this payer?
No. Eligibility and benefits transactions using 270/271 are not available in Hero EMR, so use a separate verification workflow.
Can I check claim status electronically in Hero EMR?
No. Claim status transactions using 276/277 are not supported, so status checks require another process.
Does Hero EMR support ERA or EFT for this payer?
No. ERA 835, EFT, and combined ERA/EFT transactions are not available, so remittance and payment workflows must be handled separately.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo