Supported Electronic Transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
8141 - Also listed as TWIA
Coverage states
California.
Plan Around Unsupported Transactions
- Route dental claims as 837D and professional claims as 837P, and verify the claim type before sending.
- Confirm coverage and benefits through your existing separate process; this connection does not support 270/271.
- Use a separate follow-up process for claim status because 276/277 is unavailable.
- Arrange manual or separate posting for remittances and payments; ERA 835 and EFT are not supported.
- Send institutional claims through another process; 837I is not supported by this connection.
Common questions
Can I submit claims electronically to this payer?
Yes. Hero EMR supports dental claims as 837D and professional claims as 837P, but institutional claims as 837I are not supported.
Can I check eligibility and benefits electronically?
No. Eligibility and benefits transactions using 270/271 are not available through this payer connection, so use a separate workflow.
Can I check claim status in Hero EMR?
No. Claim status transactions using 276/277 are not supported, so status follow-up must use a separate process.
Does this payer support ERA or EFT?
No. ERA 835, EFT, and combined ERA/EFT are not available through this connection, so remittance and payment workflows must be handled separately.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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